Commercial Insurance Account Handler

Job Reference: BBBH3262_1570544615

Insure Recruitment Ltd

Commercial Insurance Account Handler – Lancing – £22,000 plus excellent benefits

Our client is a leading insurance brokers who are going through a period of growth and are actively seeking a professional and customer focused insurance account handler to join their team.

Working within a fantastic working environment you will be ensuring efficient administration and management of commercial insurance policies and the overall client relationships through excellent customer service.
Offer information, guidance and quotes to existing clients in respect of their insurance needs.
Cross sell and up sell relevant products to existing clients.
Offer information, guidance and quotes to prospects in respect of their insurance needs and converting these to clients.
Achieve targets set in respect of existing client revenue retention, new business growth and lead generation and other key performance indicators.
Administration of policies in line with the objectives of accuracy, speed and completeness, deal with all policy and client queries and achieve prompt and appropriate solutions.
Collection of premiums income in line with company policies.
Comply with all business and office procedures and FCA rules.
Pro-actively review all insurance procedures in use and suggest continual improvements as part of Treating Customers Fairly initiatives.
Processing and handling of claims for clients.
Where authority is given under a delegated authority exercise due care in binding cover on behalf of insurers and stay within authority levels.
Where authority is given under a delegated authority exercise due care in the issue of documents evidencing cover bound.
Assist the Liability & Insurance Advisor with client indemnity agreements and provide advice on liability cover where appropriate.

Person Specification
Experience of working in the commercial insurance industry
Computer literate and experience of using insurance systems
Knowledge and experience of FCA Compliance and TCF practices
Must be able to demonstrate experience of insurance broking
Must be able to advise on, sell and service all classes of commercial insurance products
Professional insurance qualifications – Cert CII or Diploma in Insurance
Positive attitude and ability to deal with difficult situations and customer’s
Ability to develop solutions to customers insurance requirements
Sales, influencing and negotiation skills to achieve targets and best outcomes for clients

The company offer a number of benefits including, 25 days holiday + BH, Health Insurance, Generous Pension Scheme, free car parking, cycle to work scheme, childcare vouchers plus many more.

For further information please contact Marion at Insure.

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