Developer and digital customer experience specialist
My role is to support Insure Recruitment in developing Aileen. I’m passionate about designing the sleekest possible user experience for candidates and clients. I love developing and implementing cutting-edge automated and AI-enabled customer dialogue and marketing solutions – and I’m always on the hunt for the next innovation!
My mission is to help you engage with Insure Recruitment even more effectively so candidates and clients enjoy the most personalised experience possible across your preferred platforms (including Whatsapp, SMS and email). I appreciate that speed is everything when it comes to finding the perfect next job, so I help you connect with our online agent, the brilliant Aileen, in real-time.
I leverage the most advanced technology – including natural language processing (NLP) and machine learning (ML) – to create user-friendly and highly intelligent customer dialogue solutions that will adapt to your needs and preferences.
I’ve lived in Cambodia, California, Turkey, Malaysia and Egypt (in fact, my first words were Arabic!).
My hobbies include playing piano (badly!) and scuba diving.
Fun fact: when I was 12, I was (briefly) the youngest ever qualified PADI scuba diver!
My personal heroes include JFK, Steve Jobs and Nikola Tesla.
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